This position is responsible for providing SofterWare’s customers with data-related services. This primarily consists of providing data migration services, as new customers often have data in other applications that need to be brought into our software.
Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain and constantly be looking for new ways to improve business productivity. You’ll accomplish this by being the first point of contact for all technical issues in our environment.
The Technical Support Representative is an important part of our contact center team who will provide technical assistance to our clients who use our software solutions. They assist clients by phone, email and chat with ‘how to’ questions empowering them to use our products with confidence and work with them to resolve any technical issues that may arise.
The Senior Database Administrator is an expert in SQL Server database systems, configuration best practices, and performance optimizations. They are responsible for proactively monitoring production database systems, resolving performance issues, optimizing existing systems and collaborating with the development and operations teams. They coordinate database deployment tasks with project managers and work closely with the development […]
The Senior DevOps Engineer is an expert in the full technology stack, having a deep understanding of infrastructure, networking, databases, applications and security. They collaborate with the development and operations teams to configure servers and containers, configure and maintain Azure and AWS cloud environments, implement infrastructure as code (terraform), automate build and release pipelines (Azure […]